Troubleshooting

Groovy not responding? You've come to the right place.

Is Discord having issues?

Check Discord's status page. If there is an ongoing incident, it is likely that the issue is caused by the outage.

Is Groovy online?

Check the sidebar to see if Groovy is online. If Groovy appears as offline, then something has probably gone horribly wrong. Please immediately contact a support member in Groovy Support.

Are you using the correct prefix?

If you type @Groovy prefix and the bot responds, then your server's admins have set a server prefix. You must use this prefix instead of the default one.

Still having issues?

If the above steps did not resolve your issue, then feel free to contact a support member in Groovy Support